How Its Works

Once a lost property claim is submitted an agent reviews it and will possibly contact you for more details or information that can help us locate or identify your lost property faster.  

Step
01

Report Lost Property

A lost property agent checks, verify, make sure your claim gets to the proper department/departments. Often people submit claims and it ends up in the wrong place.
Step
02

Entered Into Database

If your lost property is already in the system it will match and you will be notified. If it’s not in the system yet, (It might not have been found yet or just not entered into the system yet) now we will already be looking for your lost property. Airports generally can take up to 3 days to enter lost items into their database.

 

Step
03

Property is Found

Make arrangements for pickup or delivery to get back your lost property.

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