Nook electronic reader

Lost Item Information

Please review the following details for your property.

Claim ID: 7940
Lost Property: Nook electronic reader
First Name: Anne
Lost Date: Jan 29, 2018
Lost Time: 7:30 PM
Country: United States
Departure Airport:
Arrival Airport:
Airline: Spirit
Flight Number: NK 528
Location Details:

The Nook is white with a pink case, and if still charged, it will say Anne on the home screen. I lost it while connecting from Spirit flights NK 528 for my trip from Cancun to Newark in the security checkpoint outside of the G gates. I filed a claim immediately and received confirmation that the item was found. I was then told that I have to submit another claim. See screenshot of the email with your employee. What can I do to retrieve my item?

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