Refund Policy

Reported Lost knows how time-sensitive these situations are. When you enter your lost property claim into our lost and found database our team starts working on it right away.

Every situation is different, whereas some lost property claims are resolved right away, others could be days or weeks. There also is the possibility that you found what you thought was lost. We are all human, mistakes happen. So knowing this we will give a full refund up to 14 days from when you started using our service. Please understand our agents at that time have already done a lot of work. As these are the most important hours. We allow you up to 14 days from the start of service to be eligible for a refund.

Please contact us at and include the name, date, and claim number from when you filed your claim.

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Lost Property Worldwide